Sytner JLRS Division
Colin Hopkins (Centre), Used Car Sales Manager, congratulating Anwar Hussain & Michael Mancini (Spike).
Award Nominee, October 2024
Our Making it Special nomination for the month of October is Anwar Hussain and Michael Mancini (Spike).
Spike and Anwar were approached by a confused and flustered elderly gentleman who had arrived in his 30 year old Jaguar (a true brand ambassador). The gentleman was visibly upset and in a panic as he was due to meet a long lost family member at a destination that had been misplaced on his hand drawn map.
Anwar ensured the gentleman received some refreshments and reassurance whilst Spike generated a plan.
With no in car navigation and no simple way of guiding the gentlemen to his desired venue Spike jumped in his own car and created a convoy to lead the gentlemen to his appointment on time and in one piece.
Sometimes we have to make a decision on being kind or correct and in this instance Spike and Anwar chose kind.
Well done both!
