Himaakshi Songra

Himaakshi Songra

Jaguar Land Rover South West London

Award Nominee, December 2024

Himaakshi joined the service admin team in September thinking it would be all about job card prep and diary production and filing and learning invoicing…….how wrong this would be!

We closed the Contact Centre and before she knew it she was immersed in phone calls and bookings!    Then two of her colleagues were out of the business and Himaakshi was flying solo!

She stayed positive, kept calm and carried on!   Bookings continued and she was able to make many customers make plans.

She really did step up and now her colleague is back, she is ready to continue her learning with the team.