Sytner JLRS Division
Steven Turnham & Janet O'Donnell (left), Financial Controller & Dealership Accountant, congratulating Gabriela Agapi.
Award Winner, June 2025
Our Making it Special nomination for the month of June is Gabriela Agapi.
Darren from our Parts team was assisting one of our clients and unfortunately his Digi-payment would not work, the client mentioned that he was on holiday in Romania.
Gabby spoke to Darren about this as she had spotted the failed payments and noticed it was a Romanian name on the payment. She asked for the client’s mobile number and called the client and spoke to him in Romanian, talking him through how to make the payment and resolved the issue, she also offered to get the client an account set up to make future transactions more efficient.
Gabby went above and beyond for our client, and he was delighted!
Since joining our Accounts team 2 years ago she has proved to be an asset to the team!
Well done, Gabriela!
