Sytner JLRS Division
Jerry Howell (right), General Aftersales Manager, congratulating Kayleigh Harrop.
Jaguar Land Rover South West London
Award Nominee, March 2020
Kayleigh has become a Warranty wizard, handed over a sales car, cleared down Wip and still looked after the service customers. Her aim has been to get as many cars as she can back to the customers and also to bring in any cars for our NHS and frontline people to keep them mobile during this unsettling time.
Kayleigh has built a great customer relationship with an elderly couple who were worried about being in isolation without their car. She then found out their daughter was a nurse so asked to pass on our thanks and gratitude. Their daughter was exceptionally moved by this.
Thank you Kayleigh for your great customer relationship skills and taking jobs in your stride.
