Sytner JLRS Division
Helen Rabjohn (right), Reception/Host Manager, congratulating Nicole Cooper.
Award Nominee, December 2020December 2021
Nicole received a personalised card from a customer thanking her for her excellent service and the customer commented what a credit Nicole is to the business.
After the customer was made to feel unwelcome at another dealer she called in to Sheffield on the off chance and was delighted with the welcome and service she received.
Nicole must have made a wonderful impression as the customer to not only remembered her name but went out of their way to post a special card to her.
Well done Nicole!
Brian Bannister (right), Aftersales Manager, congratulating Geoff Meakes.
Award Nominee, December 2020December 2021
Over the Christmas period one of our customers experienced some issues with his vehicle and Mr Seddon was distraught at the thought of having no vehicle over the holidays.
At this point Geoff stepped up to organise a work around to get it completed in time and ensured the work was covered under warranty.
Well Done Geoff!
I want to say a big thank you to James Hird and Geoff Meakes, for the excellent speedy response to my vehicle breakdown over Christmas the car was fixed in record time and even valeted when I picked it up, so I think Sheffield Guy Salmon deserve a 5 star review.
– Mr Seddon
Dave France (left), Workshop Manager, congratulating NEGIN HADAVAND.
Award Nominee, December 2020
Negin works hard every single day to ensure our customers get the best experience possible. With the run up to Christmas being slightly marred this year due to COVID, Negin came up with the idea for a Chocolate Advent Calendar and homemade Christmas Cards to be left in the customers vehicle after servicing as a little surprise. Customers were really touched by the gifts and even rang in afterwards to thank her for being so thoughtful. Spreading a little Christmas Cheer in adverse conditions!
Paul Moutarde (right), JLR Used Car General Sales Manager, congratulating Jack Bailey.
Jaguar Land Rover South West London
Award Nominee, December 2020
A huge thank you for Jack for supporting the Sales Department in turning around what were some difficult situations. He ‘Owned and Solved’ an issue resulting in a satisfied customer. This is not the first time that Jack has jumped in to support the team – ‘One Team’ ethos at its best!
