Sytner JLRS Division

May 2024

Nick Moore (left), General Sales Manager, congratulating Sharon O’Leary.

Sharon O’Leary

Business Manager

Award Nominee,

One of Sales Executives identified that one of his client’s needed help in purchasing a new vehicle and could be identified as a possible vulnerable person, he flagged this up with his Business Manager who in turn contacted head office seeking support and guidance and in doing so completed the sale.

Nick Miernik (left), General Sales Manager, congratulating Stuart Murray.

Stuart Murray

Site Support Executive

Award Nominee,

A special mention for Stu Murray a very well deserved Making It Special. Stu goes out of his way to carry out the most extraordinary acts of kindness that go way above his job role so we thought he deserved a special mention, even giving up his spare time on a weekend to provide a chauffeur service for staff attending an event and waiting until the event had finished to return staff home.
He assists attending to all grounds/building maintenance, driving jobs for Sales & Service sometimes at the opposite end of the country, fleet handovers and transporter deliveries this list is not exhaustive!!
He never moans and always has a smile on his face even in the most inclement of weather when he is working outside and is always the first to volunteer to help out in the event of an emergency or just a general ask, an absolute trooper, well done Stu first class job.

Ian Bennett (left), Head of Business, congratulating Logan May.

Logan May

Apprentice Technician

Award Nominee,

Logan is an amazing Apprentice, his enthusiasm and energy for his work and learning knows no bounds.
We are thoroughly impressed with his attitude to everything and think he deserves some recognition for his hard work.

Gary Slater (left), Head of Business, congratulating Joshua Easterbrook.

Joshua Easterbrook

Service Advisor

Award Nominee,

Josh has been by far the most dedicated member of the Service team. He is always helpful and will step up to help any of his colleagues regardless of how busy he may be. He has always gone above and beyond for the sake of the team.
We had many colleague nominations for Josh due to him being a team player and going above and beyond for other colleagues.

Gary Slater/ Marley-Dee Joseph (left), Head of Business / Accountant, congratulating Olga Rempel.

Olga Rempel

Accounts Assistant

Award Nominee,

Olga has spent many hours during and after working hours liaising with various companies to resolve the debt we hold on the sales ledger. Over the last couple of months Olga has collected almost £10,000 worth of overage debt between 90-120 days.
I have recognised her commitment to the team, the business and to myself and her dedication goes above and beyond.
As a result of the recovered monies we no longer need to make a provision for the debt which in turn has a positive impact on departmental profit.

Glenn Cunnington (right), Head of Business, congratulating Fran Fergusson / Stacey Higham.

Fran Fergusson / Stacey Higham

Master Technician / Service Supervisor

Award Winner,

One evening in early May, Stacey Higham, our Service Supervisor was driving home and passed a vehicle on the hard shoulder. Recognising it to be one of our customers, she called Fran Ferguson, one of our Master Technicians whilst turning round.

Stacey came to a stop near the customer, to discover that they had not only broken down, but had no phone battery. Stacey called JLR Assist whilst Fran left his house with a number of tools, and also attended to the customer by the side of the road.
Fran got the vehicle driveable, bought it back to the Retailer, Stacey opened the business back up, secured a loan car for the customer, and left them to drive home.
Fran returned to his (now very cold) evening meal.

winner

Andrew Potgieter (right), Head of Sales, congratulating Alexandra Pechi.

Alexandra Pechi

Brand Specialist

Award Nominee,

Alex was nominated by the team for being an overall amazing team player. He is always the first to offer support to Aftersales and Sales for our clients. Most recently Alex waited in the workshop for our clients car to be completed then delivered the car back to the client’s house in Kent after hours and was delightful to our client in the process.
He has received multiple google reviews throughout the time he has been here and never fails to go the extra mile.
He genuinely enjoys client interaction and our clients enjoy their interaction with him. He is a credit to us!

Marcia Scott (right), Dealership Accountant, congratulating Jessica He.

Jessica He

Accounts Assistant

Award Nominee,

When Kristelle went on Maternity leave Jess supported the team by picking up her workload without a second thought.
She has worked over time and supported the Accounts department off her own back.
She is such a hard worker and has mucked in when the team has been off with absences/holiday.

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