Sytner JLRS Division
Mike Tyson (right), Managing Director, congratulating Jade Hudson.
Award Nominee, February 2025
Jade recently sold a car to a Vietnamese couple who only spoke limited English so struggled to understand all the features on the vehicle.
When the client came to collect the vehicle, they were only able to come in at 6pm due to their business being open throughout the day. Jade agreed to stay late and do the handover, so it was convenient for them and did not finish until 8pm that night.
As Jade knew they had found it difficult to understand she decided to print off all the instructions/guides in Vietnamese and went through all controls numerous times so the client could take videos.
Jade also went through all the insurance details with them and helped them to understand how to produce their no claims information etc.
Jade always has the clients’ best interests at heart and went over and above to make this a positive experience for them.
Well Done Jade!
